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Shipping

Shipping

Shipping & Returns

 

Shipment

Local Pickup
– Zone 1 (Skopje) 24hrs – 120MKD – Orders made before 11am will be shipped and recieved the same day.
– Zone 2 (Macedonia) 1-3 days – 120MKD – All orders made on fridays, weekends and holidays will be shipped the next working day.

Reclamations

When picking up the shipment, please check it in the presence of the courier that delivers the package. If there is visible damage (torn parts and creases), the package should not be accepted. In such case, please contact us on +389 71 604 262 or send us your details (name, surname and phone number) to the following e-mail address waxrevivalstore@gmail.com and state the reason why you  did not accept the package . As soon as possible, we will contact you and inform you of the further procedure.

Return Policy

Contact us on phone +389 71 604 262 or by e-mail to waxrevivalstore@gmail.com for initiating a procedure for returning products and / or funds. Then, you need to send us an e-mail delivery cancelation statement containing the order number, return product code, and if the refund is refunded and the account number on which the refund will be made. The statement of cancellation of a contract produces legal effect from the day it is sent to the merchant via e-mail.

The buyer is obliged to return the product without delay, at the latest within 15 days from the date of sending the statement of cancellation. After the expiration of 15 days from the date of cancellation, the product can not be returned.

The costs of returning products and money are borne by the buyer, unless the buyer receives an incorrect or wrong product.

Refunds

In the event of a deviation from the contract, the consumer is entitled to a refund or replacement for another product. Refund of the buyer’s funds occurs after the receipt of the product, and after it has been determined that the product is undamaged.

The seller is obliged to pay the consumer without delay the amount paid by the consumer on the basis of the contract, and at the latest within 15 days from the day of the receipt of the statement of cancellation, and after the receipt of the product.

The costs of returning products and money are borne by the buyer, unless the buyer receives an incorrect or wrong product.

Refunds can only be made if the buyer acts according to the procedure for returning products.

Return of funds is done exclusively in the above manner, payment on an ongoing bank account and it is not possible to send money by courier in cash.

In the event of a refund of products or a refund to a buyer who has previously made a payment with one of the payment cards, in part or in full, and regardless of the reason for the return, Wax Revival Store is obliged to perform the refund solely through VISA and MASTER CARD payment methods. This means that the bank will, at the request of the seller, reimburse the funds on the account of the user’s card.

For more details, please contact us.

About Us

Wax Revival is an online record store based in Skopje.
We deal both new and used records in all formats.

Find Us

St. Ivan Cankar 62a Skopje
North Macedonia
1000
+389 71 60 42 62

Wax Revival Store © 2019. Developed by SVNA Design.